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Catch up with the latest press releases from LV=

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LV= wins case against fraudster in the Royal Courts of Justice saving £650,000

Press release: 06/10/2011

LV= today announces it has won contempt of court proceedings brought against an attempted personal injury fraudster and her family. All three family members involved in the case have been sentenced to serve between three and six months imprisonment. This is first time, as result of County Court proceedings of this type, that immediate custodial sentences have been delivered against accomplices of a fraudster, in this case Mrs Shah’s family.

The case, which was heard at the Royal Courts of Justice in London on 5 October, saw LV= bring proceedings against Mrs Minaxi Shah, who claimed damages for personal injury and associated loss arising out of a road traffic accident with an LV= customer which occurred on 18 December 2005.

Mrs Shah claimed that as a result of the accident she was severely disabled, unable to work and requiring between five to eight hours of care and assistance every day. At the time, the claimant was in receipt of incapacity benefits and the claim overall was valued in excess of £650,000. Evidence in support of the claim was given by Mr Anil Shah (husband) and Miss Neha Shah (daughter) who both provided signed statements to the court confirming the claimant’s allegations.

Due to suspicions around the validity of the case, LV= obtained evidence which proved that not only was the claimant not disabled as alleged, but that she was actually working as an accountant, the same career she had prior to the accident.

Keoghs represented LV= in the case.

Martin Milliner, LV= Technical Claims Director said: "This is a landmark case and sends a message not only to those that make a fraudulent claim but also to those that support or condone it."

"This is a significant victory however we believe that there needs to be a step change in the law to deter attempted fraudsters getting any damages in a case like this. Currently, even when criminal activity is proven, the law still allows claimants to retain the damages they are awarded for the accepted part of their claim. LV= believes that it's unacceptable for fraudsters to benefit in anyway and receive any kind of payment."

Neil Southern, Partner in the complex fraud team at law firm Keoghs, said: "This is another significant victory for the insurance industry and for every policyholder across the UK. The perception of insurance fraud as an easy way to make money has resulted in significant rises in the cost of insurance for everyone."

"Changing this perception has been a priority for the insurance industry for some time, taking a zero tolerance approach and investing heavily in detecting, investigating and defending against suspicious claims. This decision is further confirmation that the justice system also takes these crimes seriously, sending a clear message to any potential fraudsters that making bogus claims will result in serious consequences."


LV= employs over 4800 people and serves over four million customers with a range of financial products. We are the UK’s largest friendly society and a leading financial mutual.

When we started in 1843 our goal was to give financial security to more than just a privileged few and for many decades we were most commonly associated with providing a method of saving to people of modest means. Today we follow a similar purpose, helping people to protect and provide for the things they love, although on a much larger scale and through a wide range of financial services including insurance, investment and retirement products.

We offer our services direct to consumers, as well as through IFAs and brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and a range of trades unions.
LVFS is authorised and regulated by the Financial Services Authority, register number 110035. LVFS is a member of the ABI, the AFM and ILAG.

Registered address: County Gates, Bournemouth BH1 2NF. www.LV.com