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Catch up with the latest press releases from LV=

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Britannia Rescue named Which? recommended provider

Press release: 30/08/2012

Britannia Rescue has been named the top recommended provider for breakdown cover by Which?

Which? rated breakdown providers on a number of factors including waiting times, quality of roadside repairs and customer satisfaction. 5,772 people who had called out a breakdown provider in the last year were surveyed. Two types of cover were judged, third party cover and car manufacturer branded cover.

Britannia Rescue achieved an overall score of 73% meaning it topped the third party cover table. It also received a top score of 79% for customer satisfaction which equates to a five star rating from Which?

Peter Horton, Managing Director of Britannia Rescue said: "Being named a Which? recommended provider is a great achievement for Britannia Rescue and we are delighted to have topped the table. We pride ourselves on offering an excellent service to our customers so it is great to be recognised as a top scorer for customer satisfaction."

Britannia Rescue is the UK’s fourth largest road rescue organisation and is part of the LV= group of companies. Britannia Rescue‘s network has over 3,000 breakdown professionals nationwide and average response time is under 40 minutes.

LV= employs 5500 people and serves over five million customers with a range of financial products. We are the UK’s largest friendly society and a leading financial mutual.

When we started in 1843 our goal was to give financial security to more than just a privileged few and for many decades we were most commonly associated with providing a method of saving to people of modest means. Today we follow a similar purpose, helping people to protect and provide for the things they love, although on a much larger scale and through a wide range of financial services including insurance, investment and retirement products.

We offer our services direct to consumers, as well as through IFAs and brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and a range of trades unions.
LVFS is authorised and regulated by the Financial Services Authority, register number 110035. LVFS is a member of the ABI, the AFM and ILAG.

Registered address: County Gates, Bournemouth BH1 2NF.