Investing in our communities

Helping put the spirit back into communities so they thrive

Our values

Since 1843 our mutual values have been a big part of who we are

This means we've always remained focused on helping communities to develop and flourish

  • With the rapid advances in technology the world’s gotten smaller which means the communities we find ourselves part of are a lot wider.
  • We have a number of ways we give back to both our local and national communities.

Our vision

Our aim is to have a lasting impact, helping to create communities that thrive

Our Local Community committees

If you’re a charity, good cause or community project local to one of our offices, you can contact your local committees to request support.

 Office  Email address
Bournemouth 
(Financial Services)
 [email protected]
Bournemouth (General Insurance)  [email protected] 
Brentwood  [email protected]
Bristol  [email protected]
Cardiff  [email protected]
London  [email protected]
Croydon  [email protected]
Exeter  [email protected]
Hitchin  [email protected]
Huddersfield  [email protected]
Ipswich  [email protected]
Leeds  [email protected]
Manchester  [email protected]
 Office  Email address
Bournemouth 
(Financial Services)
 [email protected]
Bournemouth (General Insurance)  [email protected] 
Brentwood  [email protected]
Bristol  [email protected]
Cardiff  [email protected]
London  [email protected]
Croydon  [email protected]
Exeter  [email protected]
Hitchin  [email protected]
Huddersfield  [email protected]
Ipswich  [email protected]
Leeds  [email protected]
Manchester  [email protected]

Member care line

Extra support for our members

Our Member Support Fund has helped 56 members through difficult or unusual times. The support can be practical or financial. We received applications for a variety of reasons, many from members facing financial difficulty as a result of health issues or family problems. We have provided financial support to people going through extremely difficult times. The total cost of the Member Support Fund was £50,815. 

There are several benefits to being a member with LV=, we offer discounts between 5-10% off various insurance policies. Members can request the reduction off car, home, pet, travel, caravan, motorcycle or classic car insurances. 

Members also have access to telephone based legal advice along with health, wellness and counselling services. During 2018 there was an increase in the number of members calling our free care line service, with over 1,300 calls made.

Documents

See our Investing in our communities pages from our Annual Report and Accounts