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LV= Awards and recognition

Awards? Don’t make us blush.

We’ve been recognised for our quality products and services

Our awards are extremely important to us, especially when we've been nominated by our customers, or recognised by our industry peers.

So, we'd like to thank everyone who has helped us earn these fantastic accolades.

  • Some of our products and services have received a 5 Star Rating from independent financial research company, Defaqto we’re really chuffed with that one.
  • We’re also proud to have been recognised as the UK's most recommended insurer, according to research by YouGov. 
  • We've been recognised as a Recommended Provider for Car Insurance by Which?

Our awards

Awards? We thought you'd never ask. 2019 has been a pretty good year for us

moneywise customer service awards 2013-2019

Most Trusted Life Insurance Provider

In 2019, consumers voted us as the winner of the Moneywise Most Trusted Life Insurance provider for the seventh year running.

    Which? Recommended Provider for Home Insurance 2019

    Home Insurance Recommended Provider

    We're delighted to be recognised by Which? as a recommended provider for home insurance.

      UK Customer Satisfaction Index 2019: We're in the top 10

      We've been recognised as one of Britain's best for customer service

      • We've been voted one of the best companies in the UK for delivering high quality customer service, according to new figures by The Institute of Customer Service.

      Our 2018 awards

      2018 was a pretty good year for us too

      investment life & pensions moneyfacts awards 2010-2018

      Best Income Protection Provider 

      Independent Financial Advisers up and down the country chose us as their winner of this coveted award. 

        Consumer intelligence awards 2018

        Consumer Intelligence Awards

        We've won several awards...

        Voted by drivers:

        • Customer Service
        • Claims Satisfaction
        • Customer Satisfaction
        • Customer Trust
        • Recommendation by Customers

        Voted by householders:

        • Claims Satisfaction

        Our 2017 nods

        We're pretty proud of the awards we won in 2017, take a look

        moneywise customer service awards 2017

        Most Trusted Insurance Provider

        We were delighted to be recognised for the second year running as the overall Most Trusted insurer. 

          HonestJohn.co.uk Award 2017

          Highly Approved Trader award

          Award winning consumer motoring website HonestJohn.co.uk has awarded us a 2017 Highly Approved Trader (HAT) Award for the following LV= products:

          • Car Insurance
          • Motorcycle Insurance
          • Caravan Insurance
          • Classic Car Insurance

          The site has approximately two million unique visitors each month and the HAT Awards are awarded at Honest John’s own discretion, and are to honour businesses that go the extra mile for customers.