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Useful travel insurance information

Frequently asked questions

Find the answer to your question. We've got answers about all sorts of things travel insurance related, from policy wording to claims and renewals.

Useful links

Lots of links to other websites with relevant and useful information on travelling abroad and in the UK.

Travel news

Read the latest news about travelling and holidays and watch our video news round ups.

Find out more about...

Activities covered
Find out what fun holiday activities you're covered for under our different travel insurance policies. If you can't find the activity you want to do, please contact us with the details as we may be able to cover you for it.
Staying safe abroad (Know Before You Go)
We're working with the Foreign and Commonwealth Office (FCO) to help British nationals stay safe abroad
The European Health Insurance Card (EHIC)
An EHIC entitles you to free or reduced medical costs at state hospitals in European Economic Area countries and Switzerland. You can apply for an EHIC for free.
Annual travel insurance
If you travel often throughout the year, you could save time and money with a multi trip annual travel insurance policy from LV=.
Family and group travel insurance
If you’re travelling with your friends or family, you could all save time and money with a group travel insurance policy from LV=.
Winter sports and ski insurance
Whether you’re skiing the Alps, snowboarding in Vermont or planning to toboggan in Sochi, protect yourself with winter sports cover from LV=.
Single trip travel insurance
Our single trip travel insurance is best suited for travellers who like the security of excellent cover from an award winning provider.
Over 65s, 70s and 80s travel insurance
It isn’t always easy to find suitable travel insurance when you’re over the age of 65. Luckily, LV= travel insurance for over 65s, 70s and 80s offers Essential or Premier policies plus we also consider all pre-existing medical conditions.

Want to call for a quote?
Call our UK-based call centre on:

0800 022 3919

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays

More contact details

Calls may be recorded

Policy documents

These documents are for new policies.

Your Document of Travel Insurance (PDF 359KB)

Travel Insurance Policy Summary (PDF 412KB)

Important Information (PDF 497KB)

Existing customers should contact us for copies of their policy documents.

We love saving you money on other insurance too...

Great value 5-star cover

Car insurance

75% no claim discount with five years claim free

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Great value home insurance

Home insurance

Great value home cover that's rated 5 Stars by Defaqto

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10% online discount

Pet insurance

10% online discount, with vet fees covered up to £5,000

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LV=, County Gates, Bournemouth, BH1 2NF, UK