Useful pet insurance information
Frequently asked questions
Check our list of frequently asked questions to find the answer you're looking for. We look at a range of topics, from claims to renewals.
Useful pet insurance links
These links can provide you with useful information that may help you with your pets and pet insurance
- ABI pet insurance guide
- For more information about pet insurance in general, you can download the Association of British Insurers' (ABI's) Pet Insurance Consumer Guide from their site.
- Blue Cross pet care factsheets
- Blue Cross have a range of factsheets about cats, dogs and other pets.
- Financial Ombudsman Service
- An independent, free service to help settle individual disputes between businesses providing financial services and their customers.
We're not responsible for the content of other websites.
Pet news
Get the latest news about cats and dogs, ranging from healthy animal lifestyles to crazy canines and fun felines in the media.
Want to call for a quote?
call our UK-based call centre on:
0800 022 3906
8am - 8pm Monday to Friday
9am - 5pm Saturday
Calls may be recorded
Policy documents
These documents are for new policies.
Your Document of Pet Insurance (PDF 1.4MB)
Existing customers should contact us for copies of their policy documents
Making a claim
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