Member Care Line
Expert phone advice around the clock.

Not sure if your neighbour’s tree is on your boundary? Think you could be paying too much tax? Want to check you consumer rights? Where do you go to get help? If you haven’t got time to visit The Citizens Advice Bureau, and you haven’t got a computer to look up the answer, why not try the Member Care Line?
The Member Care Line is a free benefit for members that offers confidential advice on day to day problems.
Available 24 hours a day, 365 days a year, you can call the helpline and speak to a range of professionals about:
- criminal and civil law queries
- health and medical questions
- finding a reliable tradesman in an emergency
- questions about tax
- advice and counselling
How the member care line can help
If a loved one has passed away, or if you’re suffering from anxiety, stress or depression, and finding it difficult to cope, the Member Care Line has trained counsellors on hand to help you through, day or night.





