The critical illness claims we paid in 2011
We paid out on 88% of claims in 2011.

We're proud of the amount of claims we accept. See the types of claims we paid out on as well as some real life examples of critical illness claims.
Critical illness claims statistics for 2011
Total amount of claims paid out | £9.67m |
Average payout per policyholder | £70,098 |
Average age of female claimant at claim | 45 |
Average age of male claimant at claim | 50 |
Total claims paid | 88% |
Reasons for Decline | |
Non–disclosure | 3% |
Not meeting the claim definition | 9% |
Total declined claims | 12% |
Types of critical illness claims we paid in 2011

Examples of actual critical illness claims we paid in 2011
Critical Illness Diagnosis | Gender | Age | Occupation | Amount |
|---|---|---|---|---|
Malignant melanoma | Female | 24 | Marketing manager | £30,000 |
Cervical cancer | Female | 32 | Health care worker | £88,820 |
Brain tumour | Male | 32 | Architect | £100,000 |
Breast cancer | Female | 34 | Personal assistant | £25,000 |
Multiple sclerosis | Female | 43 | Veterinary nurse | £22,339 |
Heart attack | Male | 46 | Carpenter | £35,636 |
Colon cancer | Female | 47 | Managing director | £109,750 |
Stroke | Female | 51 | Office manager | £30,000 |
Breast Cancer | Female | 51 | Teacher | £67,500 |
Ovarian cancer | Female | 53 | Nursery nurse | £6,636 |
Stroke | Male | 55 | Farm manager | £50,000 |
Parkinson's disease | Male | 55 | Fitness instructor | £37,000 |
Heart attack | Male | 62 | Mortgage adviser | £25,000 |








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