Travel Insurance claims with LV=
Need to make a travel insurance claim?
We're here to make that as easy as possible
If you need to make a travel insurance claim, our friendly advisers in our UK-based call centre are on-hand to offer assistance.
Reason for call | Telephone Number | Opening hours |
|---|---|---|
Make a new claim or check progress on an existing claim | 0845 640 5194 | 8am - 8pm Monday - Friday |
24-hour emergency help whilst away | 01243 621 537 +44 1243 621 537 | open 24 hours a day, 365 days a year |
Need to make a claim? Follow these simple steps:
- Phone us or write to LV= Travel Insurance, Claims Department, Funtington Park, Cheesmans Lane, Hambrook, Chichester PO18 8UE, and ask us to send you a claim form.
- Fill in the form and send it to us as soon as possible with all the information and documents we ask for.
- Give us as much detail as possible so we can handle your claim as quickly as possible.
- You may need to obtain some information about your claim while you’re away. See the list below.
In order to process your claim we will need some or all of the following:
- original journey booking invoice(s) and travel documents showing the dates and times of travel
- original receipts and accounts for all out of pocket expenses you’ve had to pay
- original bills or invoices you’re asked to pay
- details of any other insurance you may have that may cover the same loss, for example, household or private medical
- as much evidence as possible to support your claim
To check progress on an existing claim call us on 0845 640 5194
For Textphone call 18001 followed by the advertised number.
We may record and/or monitor your calls for training and audit purposes.
