Travel Insurance - Telephone Numbers
Contact numbers for policies bought before 1 May 2008.
If you purchased your policy after 1 May 2008 or would like to enquire about a new policy please find the numbers you need here.
Existing travel insurance enquiries:
0845 640 5281
Emergency 24 hour assistance:
+44 1243 621 537 (Outside the UK)
01243 621 537 (Within the UK)
To make a claim:
0845 640 5194
Office opening hours:
Customer service enquiries:
- 8am – 6pm Monday to Friday
- 9am – 3pm Saturday
Claims:
- 8am – 4pm Monday to Friday
- Emergency assistance 24 hours
Textphone call 18001 followed by the advertised number.
To help continually improve customer service, calls may be monitored and/or recorded.
