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Travel Insurance cover and benefits

Below is a summary of our travel insurance cover, with brief details of the limits and sub-limits that apply to each section and benefit.

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We also offer additional cover for winter sports, golf, weddings and business travel, which you have the option of adding to our standard cover when getting your quote.

Please click on the relevant headings below for details of the policy cover.

You should read the policy information documents for full terms and conditions of our travel insurance cover.

Cancellation or cutting short your trip

Section

Cover

Limit (up to) per person

Excess

Cancellation or cutting short your trip

We will cover you for cancellation or cutting short your trip if you are suddenly taken ill or become injured, and cannot start/ continue with your trip.

£5,000

£50

Emergency medical expenses

Section

Cover

Limit (up to) per person

Excess

Emergency medical and associated expenses

If you are taken into hospital or you think you may have to come home early or extend your trip because of illness or injury, we will cover the necessary emergency expenses incurred during your journey.

£10 million

£50

In-patient benefit

For each 24-hour period that you are in hospital as an in-patient, we will pay you a daily benefit to cover any additional costs you incurred such as telephone calls, taxi fares, magazines, food and drink, etc.

Up to £25 per day, max £1,000

Nil

Loss of your passport or drivers licence

Section

Cover

Limit (up to) per person

Excess

Loss of your passport or drivers licence

If your passport is lost or stolen during your journey we will cover the extra costs incurred for transport, accommodation and administration, when obtaining a replacement passport.

£500

£50

Delayed personal possessions

Section

Cover

Limit (up to) per person

Excess

Delayed personal possessions

If your baggage is temporarily lost or stolen on your outward journey for more than 12 hours from when you arrived at your destination, we will pay for essential replacement items.

£250

Nil

Personal possessions (if selected)

Section

Cover

Limit (up to) per person

Excess

Personal possessions (if selected)

We will cover you for your personal possessions damaged, stolen, lost or destroyed on your journey.

£2,500

£50

Personal money (if personal possessions cover is selected)

Section

Cover

Limit (up to) per person

Excess

Personal money (if personal possessions cover is selected)

We will cover you for loss or theft of your personal money while on your journey.

£500

£50

Personal accident

Section

Cover

Limit (up to) per person

Excess

Personal accident

A benefit of up to £25,000 could be claimed if you die, suffer loss of sight or limb(s) or physical disablement as a result of an accident during your journey.

£25,000

Nil

Missed departure

Section

Cover

Limit (up to) per person

Excess

Missed departure

Cover for extra travel and accommodation costs incurred to get you to your UK departure point to commence your outward journey.

£1,000

Nil

Delayed departure

Section

Cover

Limit (up to) per person

Excess

Delayed departure

We'll pay you £25 compensation for each 12 hour period if you are delayed at the departure point.

£250 delay

Nil

 

If your departure from the UK is delayed for more than 24 hours and you decide to abandon your journey.

£5,000 - abandonment

£50

Personal liability

Section

Cover

Limit (up to) per person

Excess

Personal liability

If you are held legally liable for damage to property or accommodation not belonging to you or bodily injury to any person, we will pay your legal and related costs.

£2 million

Nil

Legal expenses

Section

Cover

Limit (up to) per person

Excess

Legal expenses

If you take legal action to claim damages or compensation for negligence against a third party, we will assist you by appointing a legal adviser and paying your legal costs.

£25,000 (policy max all persons £50,000)

Nil

Natural disaster

Section

Cover

Limit (up to) per person

Excess

Natural disaster

We will pay for the cost of necessary extra travel and equivalent accommodation if you are no longer able to remain in your pre-booked accommodation as a result of a severe natural disaster affecting the area where you are staying.

£1,000

£50

Hijack or kidnap

Section

Cover

Limit (up to) per person

Excess

Hijack or kidnap

We will pay you £25 for each 24 hour period you are detained and the costs involved for negotiating your release.

£2,000

Nil

Home help

Section

Cover

Limit (up to) per person

Excess

Home help

If during your journey you become ill or are injured and have to go into hospital or remain in bed when you are repatriated home to the UK, we will pay for the cost of home help services or a registered nanny.

£300

Nil

Recovery holiday after surgery abroad

Section

Cover

Limit (up to) per person

Excess

Recovery holiday after surgery abroad

If you spend more than five days as an in-patient in a hospital outside of the UK and during your journey, we will pay for you to take a holiday to recover from your surgery.

£500 

£50

Cosmetic surgery

Section

Cover

Limit (up to) per person

Excess

Cosmetic surgery

If you suffer an injury during your journey, we will pay for you to have soft facial tissue cosmetic surgery in the UK to correct the damage.

£2,500

£50

Medical examination after surgery abroad

Section

Cover

Limit (up to) per person

Excess

Medical examination after surgery abroad

After having in-patient surgery in a hospital outside the UK during your journey, we will pay for you to be medically examined in the UK.

£300

Nil

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