To renew your policy call us on
0800 220 790
Lines are open: 8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays
Your call may be recorded and/or monitored for training and audit purposes.
About 25 days before the renewal date of your home insurance policy we'll send you a renewal pack. This pack will contain details of how to renew the policy.
The pack will also include a renewal invitation which will summarise:
You should check this carefully as it's the basis on which we're offering to renew your policy.
If any details have changed it's important that you tell us when you receive your renewal invitation as we'll need to issue another quotation to reflect the changes.
You need to call us on 0800 220 790 and tell us about these changes before your home insurance renews otherwise you may not be insured.
You should also take the opportunity to review the optional extras you have on your policy. Give one of our friendly UK-based advisers a call if you'd like to add any optional extras that you don't have at the moment.
You might also want to review the amount of excess that applies to your policy, as increasing the excess can reduce your renewal quote.
If you have chosen to automatically renew, your policy will be renewed using your credit or debit card. This means you don't have to worry about forgetting to renew or run the risk of being uninsured. This will show on your renewal letter. If you'd prefer us not to renew your policy automatically, please let us know before your renewal date by calling us on 0800 220 790.
And finally, please don't leave it to the last minute! When you receive your renewal invitation you'll have about three weeks before the policy needs to be renewed. If you don't renew your insurance or make alternative arrangements, you won't be insured.
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