Renew your policy, make a claimor make changes to your policy
You can renew your policy online or by calling us.
More about renewing
Useful information about making a new claim or finding out about an existing one.
More about home claims
Change policy details like your name, address, car, optional extras or marketing preferences.
Change your policy
For things like domestic emergencies, identity fraud assistance and legal advice.
Call us on 0800 028 5411
More about our emergency helpline
Use our online form to request replacement copies of your policy documents.
Request new documents
Find out how to call, email or write to us.
How to contact us
If you can't find your answer in our top ten FAQs, try looking through our full list of home FAQs.
See all our FAQs
Did you know as an LV= customer you could get...
5 Star rated cover from the UK’s Most Recommended Insurer
Get a car quote
More about car insurance
Enjoy your holiday knowing we've got you covered.
Get a travel quote
More about travel insurance
Our pet insurance can pay for the medical care that your cat or dog may need in a crisis.
Get a pet quote
More about pet insurance
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LV=, County Gates, Bournemouth, BH1 2NF, UK