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Pensions and Retirement Planning complaint lines

Contact the right department to tell us about your Pensions or Retirement Planning complaint.

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LV= Pension Plans

  • Annuities
  • Appropriate Personal Pension
  • Flexible Personal Pension Plan (UWP)
  • Flexible Personal Pension Plan – Augmentation Plan 
  • Free-Standing Additional Voluntary Contribution Plan
  • Pension Linked Life Cover (UWP)
  • Pension Term Assurance
  • Personal Pension
  • Retirement Annuity Contract
  • Retirement Term Assurance
  • Single Contribution Personal Pension
  • Top Up Company Pension Plan
  • Top Up Company Pension Plan – Augmentation Plan
  • With Profits Retirement Plan (UWP)

Service and Claims – 0845 640 5261
Lines are open Mon to Fri 8:30am – 5:30pm.


RNPFN Pension Plans

  • Annuities
  • APPS Plan
  • Liberty AddPlan (FSAVC)
  • Liberty Personal Pension Plan
  • Retirement Annuity Contract

Service and Claims – 0800 77 66 77
Lines are open Mon to Fri 8:30am – 5:30pm.


Equity Release and Annuities

Service and Claims - 01462 447 015
Lines are open Mon to Fri 8:30am - 5:30pm. Sat and Sun closed.


We may record and/or monitor your calls for training and audit purposes.

For Textphone call 18001 followed by the advertised number.

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