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Life complaint lines

Contact the right department to tell us about your life complaint. We have a long list of policies to choose from - read the whole selection before calling us.

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Life

Life policies

  • Critical Illness
  • Equity Endowment
  • Family Income Benefit
  • 50 Plus Plan
  • Flexible Protection Plan
  • Flexible Mortgage Plan (MIMI)
  • Income Protection
  • Life Insurance
  • Mortgage & Lifestyle Protection
  • Mortgage Protection Insurance
  • Permanent Profit Plan
  • Term Assurance
  • Unit Trust – Whole Life
  • Unit Trust – Endowment 

Service 0845 640 5273 
Claims 01392 287 303
Lines are open Mon to Fri 9am - 5pm


Life policies - Taken out before 29/01/97  

  • Family Income Benefit
  • Flexible Whole of Life
  • Level Term Assurance
  • Low Cost Endowment Mortgage Plan
  • Mortgage Protection Plan
  • Non Profit Endowments
  • Tax Exempt Savings Plan
  • Whole Of Life
  • With Profit Endowment

Service and Claims – 0845 640 5279 
Lines are open Mon to Fri 8am – 8pm, Sat 8am – 4pm.


Life policies - Taken out on or after 29/01/97

  • All-In-1 Investment Bond
  • Family & Legacy Fund (UWP)
  • Flexible Investment Bond (UWP)
  • Flexible Savings Plan
  • Flexible Savings Plan B
  • Guaranteed Capital Bond 
  • Life Cover Plan
  • Mortgage Linked Life Cover (UWP)
  • Mortgage Savings Plan (UWP)
  • Mutual Investment Bond
  • Regular Savings Plan (UWP) 
  • Tax Free Savings Plan (Unitised With Profit)
  • With Profits Growth Bond

Service and Claims – 0845 640 5261
Lines are open Mon to Fri 8am – 5pm.


RNPFN Life Policies (Bournemouth)

  • Investment Bond
  • Maturity 10
  • Moneybuilder
  • Maximum Investment Plan
  • Moneyspinner/Family Practitioners Investment Plan
  • Retirement Savings Plan
  • Unit Linked Bond
  • With Profits Bond

Service and Claims on all above policies – 0800 77 66 77
Lines are open Mon to Fri 8am – 8pm, Sat 8am – 4pm.


With Profits

  • With Profit Investment/Growth/Income Bond
  • With Profit Pension Annuities 
  • With Profits Tax Free Savings Plan

Service and claims – 0845 602 3690
Lines are open Mon to Fri 9am – 5:30pm.


We may record and/or monitor your calls for training and audit purposes.

For Textphone call 18001 followed by the advertised number.

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