Life complaint lines
Contact the right department to tell us about your life complaint. We have a long list of policies to choose from - read the whole selection before calling us.

Life
Life policies
- Critical Illness
- Equity Endowment
- Family Income Benefit
- 50 Plus Plan
- Flexible Protection Plan
- Flexible Mortgage Plan (MIMI)
- Income Protection
- Life Insurance
- Mortgage & Lifestyle Protection
- Mortgage Protection Insurance
- Permanent Profit Plan
- Term Assurance
- Unit Trust – Whole Life
- Unit Trust – Endowment
Service 0845 640 5273
Claims 01392 287 303
Lines are open Mon to Fri 9am - 5pm
Life policies - Taken out before 29/01/97
- Family Income Benefit
- Flexible Whole of Life
- Level Term Assurance
- Low Cost Endowment Mortgage Plan
- Mortgage Protection Plan
- Non Profit Endowments
- Tax Exempt Savings Plan
- Whole Of Life
- With Profit Endowment
Service and Claims – 0845 640 5279
Lines are open Mon to Fri 8am – 8pm, Sat 8am – 4pm.
Life policies - Taken out on or after 29/01/97
- All-In-1 Investment Bond
- Family & Legacy Fund (UWP)
- Flexible Investment Bond (UWP)
- Flexible Savings Plan
- Flexible Savings Plan B
- Guaranteed Capital Bond
- Life Cover Plan
- Mortgage Linked Life Cover (UWP)
- Mortgage Savings Plan (UWP)
- Mutual Investment Bond
- Regular Savings Plan (UWP)
- Tax Free Savings Plan (Unitised With Profit)
- With Profits Growth Bond
Service and Claims – 0845 640 5261
Lines are open Mon to Fri 8am – 5pm.
RNPFN Life Policies (Bournemouth)
- Investment Bond
- Maturity 10
- Moneybuilder
- Maximum Investment Plan
- Moneyspinner/Family Practitioners Investment Plan
- Retirement Savings Plan
- Unit Linked Bond
- With Profits Bond
Service and Claims on all above policies – 0800 77 66 77
Lines are open Mon to Fri 8am – 8pm, Sat 8am – 4pm.
With Profits
- With Profit Investment/Growth/Income Bond
- With Profit Pension Annuities
- With Profits Tax Free Savings Plan
Service and claims – 0845 602 3690
Lines are open Mon to Fri 9am – 5:30pm.
We may record and/or monitor your calls for training and audit purposes.
For Textphone call 18001 followed by the advertised number.





