Bank complaint lines
Contact the right department to tell us about your credit card, loan or deposit complaint.
Credit cards – (0845) 6012740
Lines are open Mon to Fri 8am – 8pm, Sat 8am – 4pm.
Loans – (0845) 6405280 Lines are open Mon to Fri 9am – 5pm, Sat 8am – 4pm.
Deposits – (0845) 6405280 Lines are open Mon to Fri 9am – 5pm, Sat 8am – 4pm.
We may record and/or monitor your calls for training and audit purposes.
For Textphone call 18001 followed by the advertised number.
