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Contact us about car insurance

What would you like to contact us about?

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Getting a quote

Speak to us about getting a new car insurance quote or to continue with a quote you started online.

0800 023 2638

Lines open:
8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays.

Making a claim

Tell us about a new car insurance claim or get updates on an existing claim.

0800 032 2577

Lines open:
24 hours a day, 7 days a week

Renewing your policy

Renew online if you don't need to make any changes to your policy or give us a call.

0800 681 6272

Lines open:
8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays

More about renewing your policy

Changing your policy

Call us if you need to change your car, add or remove drivers, or change your name or address.

0800 633 5211

Lines open:
8am - 9pm Monday to Friday
8am - 5pm Saturday,
9am - 5pm Sunday and bank holidays

Emergency breakdown recovery

If you have breakdown cover as part of your car insurance policy and need emergency assistance

0800 028 2042

From Europe call:

+44 (0)1202 555372

Lines are open: 24 hours a day, 7 days a week

Calls may be recorded. For TextDirect dial 18001 followed by the desired number.

Got a question?

Perhaps others have asked the same thing before. Your question may already have been answered.

Request duplicate documents

Get copies of your insurance certificate, schedule or proof of no claims

Request documents

Write to us

LV=
County Gates
Bournemouth
Dorset
BH1 2NF

LV=, County Gates, Bournemouth, BH1 2NF, UK