At LV= we work hard to give you great car insurance cover at an excellent price while dealing with your claims as quickly as we can. We also want to make our claims process as easy as possible for you.
Sadly there are people who try to defraud us by making false or exaggerated car insurance claims, or by lying about who they are or their driving history.
People like this make car insurance more expensive for genuine, honest customers, so we do everything we can to stop them. For example, we check all new car insurance policies and claims for fraud against various databases.
Using this technology helps us to keep our prices low and our car insurance fair for everyone.
If we find anything unusual or think someone has deliberately given us false information we'll look into it and, if necessary, we'll report it to the police. This sometimes leads to criminal prosecutions and convictions for fraud.
We really appreciate your cooperation in helping us to prevent and detect insurance fraud. If you'd like to know more or speak to us about fraud please contact us.
Want to call for a quote?
Call our UK-based call centre on:
0800 023 2638
8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded
These documents are for new policies
Existing customers - call us on 0845 608 1074 for copies of your policy documents.
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