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Car insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

The LV= green car with small green hearts floating in the background

Making a new claim

We aim to settle claims quickly and efficiently, even in the most difficult circumstances. If you need to make a claim, just call our friendly UK based claims handlers.

  • Make sure you have all the details about the accident to hand

- names and addresses

- phone numbers

- registration numbers and makes & models

- insurers and policy numbers

  • Let us know before arranging repairs or sorting out a replacement car
  • If your car is stolen, tell the police and get a crime reference number

Call us on

0800 032 2577

Lines open 24 / 7

Just windscreen and glass?

If it's only glass that's been damaged on your car you can call Autoglass directly, there's no need to call LV=

0800 032 9075

Need to send us anything?

Post to
Motor Claims, PO BOX 7740, Bournemouth BH1 9XD

Email
motorclaims@lv.com

Fax
0800 707 6927

LV=, County Gates, Bournemouth, BH1 2NF, UK