Suitability letter builder

A good suitability letter is:

• your opportunity to justify and reinforce the reasons for your advice and recommendations 
• an excellent opportunity to document unmet and future needs and the importance of ongoing review discussions 
• your record of the discussions held and the recommendations made/not made and why.

It should be clear, fair and not misleading. It should be personal, explain the reasons why a recommendation has been made and how it meets the customers needs and objectives. It should highlight any risks involved.

We’ve produced a range of template paragraphs that are designed to describe generic features of each type of policy, as well as the specific benefits of our own products. You can use and adapt these paragraphs to help construct your own Suitability Letters.

You are responsible for creating a suitable document which is based on your client’s individual circumstances. We’ve designed our paragraphs as ‘base text’, which you can develop to suit your client’s individual circumstances. If you choose to use any of the text, you are responsible for ensuring that your regulatory requirements are met.

LV= has taken care to ensure the accuracy of the information at the time of issue but does not accept liability resulting from your use of it.