LV= Awards
The quality of our products and our commitment to give our customers exceptional service has seen us win many prestigious industry awards, which we're very proud of.
LV= recent awards
Defaqto 5 Star Rating
'We've received 5 Star Ratings for:
Moneyfact Awards 2011
We won 'Best Car Insurance Provider' and 'Best Customer Service' at the Moneyfacts Awards in January 2011.
Winner of the 2010 European Call Centre Awards
LV= won 'Best Improvement Strategy in September 2010', and was highly commended for 'Best Centre to Work For'.
LV= Awards 2010
These awards celebrate the very best personal finance providers in the UK and are picked by lovemoney.com readers.
We came out as the winner of three categories:
- Life insurance - value for money
- Life insurance - customer service
- Life insurance - most loved
We were also the runner-up in three categories, receiving the 'Cheers' award for:
- Home insurance - most loved
- Home insurance - claims handling
- Car insurance - claims handling
We've won the 'Customer Service Trainer of the Year' award at the Customer Service Training Awards (September 2010).
We've received the 'Consumer Intelligence Award' for customer satisfaction for motor and home insurance in 2010.
We've won the 'Workplace Wellbeing' award at the CMI National Management and Leadership Awards in 2010.
We won the 'Customer Service Contact Centre of the Year', as well as 'Financial Services Team of the Year' category.
